Privacy policy
Last updated: 17 September 2026
Who is responsible for your data
The data controller is ZACLIE, 4 allée des Champs, 95270 Belloy-en-France, SIREN 539 845 537, publisher of parurecoton.com.
For any question about your personal data: contact@perledecoton.com
What data we collect and why
| Data | Purpose | Legal basis | Retention |
|---|---|---|---|
| Surname, first name, postal address, email, telephone | Processing and delivery of orders | Performance of the contract | 3 years after the last purchase, then accounting archiving |
| Order history, invoices | Accounting and tax obligations | Legal obligation | 10 years |
| Payment data | Processing the transaction | Performance of the contract | Not retained by us |
| EU VAT number, company registration number, billing address | Invoicing business customers | Performance of the contract | 10 years |
| Email address (newsletter) | Sending commercial offers | Consent | Until unsubscription, then 3 years |
| IP address, pages viewed, device | Audience measurement | Consent | 13 months maximum |
| Loyalty points and related movements | Running the loyalty programme | Performance of the contract | Lifetime of the account |
| Exchanges with customer service | Handling complaints | Legitimate interest | 3 years |
We collect no sensitive data within the meaning of Article 9 of the GDPR.
Who has access to your data
Your data is passed to the following providers, each acting as a processor within the limits of its assignment:
| Provider | Role | Location |
|---|---|---|
| LWS — Ligne Web Services | Hosting of the site and the database | France |
| Stripe Payments Europe | Payment processing | Ireland, transfers outside the EU covered by safeguards |
| La Poste (Colissimo), Chronopost, Mondial Relay | Delivery of orders | France |
We neither sell nor rent your personal data to third parties.
Your rights
You have a right of access, rectification, erasure, restriction, objection and portability, as well as the right to give instructions on what becomes of your data after your death.
To exercise them, write to contact@perledecoton.com. Proof of identity may be requested. We reply within one month.
You may withdraw your consent at any time for the processing that depends on it — newsletter, audience measurement — without calling into question the lawfulness of processing already carried out.
If you consider that your rights are not being respected, you may lodge a complaint with the CNIL, the French data protection authority — 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 — or at www.cnil.fr.
Security
The site is served entirely over HTTPS. Payment data goes directly to a PCI-DSS certified provider and is not stored on our servers. Access to the shop's administration is restricted and protected by authentication.
Amendment of this policy
We may amend this policy. Any substantial change will be announced on the site and, for registered customers, by email before it takes effect.